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How latoto90 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, use DANA, OVO or GoPay to fund it, and move through the lobby.

Account data onlyWallet info protectedYour request, our responseIndonesia-applicable coverageNo third-party data selling
latoto90 How latoto90 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct or remove data we hold, reach out through any of the channels below. Our support team handles privacy requests alongside account and wallet questions — same desk, so you get a direct answer rather than a ticket bouncing between departments. Response times vary; we aim to acknowledge your request on the same business day it arrives.

Team online

Live Chat

Open the chat widget inside your account dashboard. It connects you to a support agent who can pull up your account data and log your privacy request directly.

Email Support

Send a written request to our support address found in the account help section. Include your registered email and the specific data you want to access or correct.

Account Help Centre

The Help Centre in your account settings lists step-by-step paths for data requests, wallet unlinking and account closure — all in one place without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Security on your account is layered. Login uses OTP verification sent to your registered phone number — the same number you linked when connecting your DANA, OVO or GoPay wallet. Data in transit is encrypted, and stored account records sit behind access controls that limit which internal systems can read them. Cookie and session data collected during browsing is used only for lobby functionality and security checks, not passed to advertising networks.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No advertising cookies are placed without your explicit consent where law requires it.

Data Retention

Account records are kept for as long as your account is active and for the period required under applicable Indonesia financial and identity rules after closure. You can ask what we hold at any time.

Wallet Security

DANA, OVO and GoPay credentials are never stored on our servers. Wallet linking routes through the provider's own authentication so your PIN and balance stay inside their secured environment.

Data Change Requests

To update a registered email, phone number or linked wallet, verify your identity through the account settings OTP flow first. Our team then processes the change and confirms it by email.

Answers to Common Privacy Questions

These are the questions we get most often about how your data is handled on latoto90. If yours isn't here, the live chat or email channel in the support section above will get you a direct answer.

We collect your name, email, phone number and the e-wallet identifier for your DANA, OVO or GoPay account. Device type and IP address are logged per session for security purposes.

We do not sell your data. Payment processors like DANA, OVO and GoPay receive only the transaction reference data they need to process your deposit or withdrawal — nothing beyond that.

Records are kept while your account is active and for the retention period required by applicable financial and identity rules in Indonesia after you close the account. You may request specifics in writing.

Yes. Send a request through live chat or email, include your registered email address, and we will prepare a summary of the account data we hold. Data rights depend on local law and eligible regions.

Submit a correction request through the Account Help Centre or email support. Identity is verified via OTP before any changes go through, to protect your account from unauthorised edits.

No. Wallet PINs and balances never touch our servers. Linking your wallet routes through each provider's own authenticated flow — we only receive the reference code needed to match your transaction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.