What Information We Hold and Why
When you register, we collect the details you enter: name, email address, phone number, and the e-wallet identifiers linked to your DANA, OVO or GoPay account. We need these to verify your identity before processing any withdrawal and to route payouts back to the correct wallet.
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During each session we also log device type, IP address and in-lobby navigation — not to profile you for advertising, but to keep the account secure and detect unusual access patterns. Payment metadata from DANA, OVO and GoPay transactions — timestamps, amounts, reference codes — is
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retained for the period required by applicable financial record-keeping rules. We do not store full card numbers or wallet PINs; those remain inside the payment provider's own encrypted environment. You can request a copy of the data we hold on your account by writing to our
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support channel. Availability of specific features and data rights depends on local law and eligible regions in Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.